Sungrow Inverter Wi-Fi Guide

If your inverter seems 'offline' or disconnected from the Sungrow portal, this guide will help you reconnect your Sungrow Inverter Wi-Fi. Here are several steps to reconnect to the Wi-Fi network:

1. Connect the mobile phone with the customer’s home Wi-Fi network.

   
   

*Please be aware that the WiNet dongle is only compatible with a 2.4 G signal. For example. Make sure the mobile is connected with Telstra0592 instead of Telstra0592-5G

2. Open the APP iSolarCloud, login the account and click the top right PLUS icon to create an plant.

3. Select the 'RESIDENTIAL' as plant type

4. Select PV as inverter type

5. Select WLAN as internet access

6. Scan the QR code on the front of Wi-Net dongle

7. APP will pop up EASYCONNECT INSTRUCTION after scanning the EyeM4 QR code successfully. Press ‘Multifunctional Button’ only once on the WiNet to enable the SmarConfig mode. Then click NEXT on the iSolarCloud APP.

8. Check the home network name and enter the home network password. Make sure all details filled correctly then click NEXT.

9. Wait for 15-20 seconds, APP will pop up the information to inform SUCCESSFULLY CONNECTED. Then you can click 'Complete' to finish the configuration.

If you still can't connect to the Wi-Fi after following procedures above, you can contact Sungrow Service Department on 1800 786 476 or email to service@sungrowpower.com.au, Monday- Friday 9am - 5pm (AEDT).