If your Redback Inverter seems 'offline' or disconnected, this article will guide you in reconnecting your Redback Inverter Wi-Fi.

1. Go to your inverter. Ensure your home network signal is Good or better at this location.

2. Shutdown and restart your system

3. Wait for the status LED to begin flashing continuously, indicating Bluetooth is advertising.

4. On your device, open MyRedback and login. Touch the Hamburger to display the flyout menu.

5. Select Network Connection. Note your system status and select Change Network.

6. You may be notified to start Bluetooth—follow the on-screen instructions; otherwise, touch Bluetooth LED Flashing to continue.

7. Select your Wi-Fi network from the list, Enter your Password if asked, and touch Connect. A success message will appear.

8. Wait two minutes, then confirm onboarding success. On the MyRedback app, check that data is refreshing every 20 seconds. On the Portal, check that your system is online and refreshing every 60 seconds.

9. If onboarding fails, try again or contact Redback Customer Support for help.